Three important lessons we’ve learnt during our 45 years of trade

Posted :
February 12, 2021
Posted :
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At Marshall Catering Equipment, we’ve been in the biz a long time, 45 years in fact. And along the way we have gathered an unparalleled wealth of knowledge, experience and learnt some key lessons since we started trading in 1975. 

Alongside designing high-quality commercial kitchens and supplying a wide choice of catering equipment, we have learnt three important lessons: 

Always learn to adapt 

If the Covid-19 pandemic has taught us anything, it’s that life has the ability to change dramatically at any given point. 

The pandemic has turned the world on its head and it has forced businesses across the globe to adapt to a new way of operating. This has also been the case here at Marshall, as we have had to quickly modify our services and products to suit the hospitality industry. 

At the start of the first lockdown we enhanced our product offerings to include new hygiene products and screens, as well as increasing the services we provide. 

What we have learnt is that companies should always be ready for change and keep an open mind about their offerings and be willing to adapt them if the opportunity arises. 

Our customers are at the heart of what we do 

We wouldn’t have made it as far as we have without the support and recommendation from our loyal customers. 

Our clients are at the heart of everything we do, the focus of our vision, and the reason we are still here doing what we do. 

As part of our commitment to our customers, we are constantly looking at ways we can improve our services and products to ultimately ease their operation.

Stick to your core values 

Quality and service have been our company motto since inception and we adhere to it in all aspects of our business. 

Quality – we will only source the best equipment available for your budget. 

Service – we aim to give you the best service possible, from the initial enquiry right through to your next purchase of project. 

By sticking to these core values we have continued our success and by learning these lessons along the way we have been able to look ahead into the future. 

Get in touch today to discuss your catering design or equipment options, call us on 01937 842 852 or you can send us an email at sales@marshallcatering.co.uk

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